Returns & Exchanges

At ColourYourEyes.com, we want you to be completely satisfied with your new look. If you are not happy with your purchase, we offer a 30-day return window for all unopened and factory-sealed contact lens products.

Return Process

• 1.
  Initiate Your Request

  Contact our support team via email with your order number and the reason for your return to receive a Return Authorization code.

• 2.
  Prepare Your Package

  Ensure the contact lens vials or boxes are unopened and in their original packaging, then securely pack them to prevent damage during transit.

• 3.
  Ship the Items

  Affix the provided return label or use a tracked shipping service to send the items back to our quality control warehouse.

• 4.
  Receive Your Refund

  Once our team inspects the returned items to confirm the seals are intact, we will issue a full refund to your original payment method within 5-7 business days.